Privacy Policy
Effective Date: 14 July 2025
Last Updated: 14 July 2025
Welcome to RAFFINITY (www.raffinity.co.uk), a raffle platform powered by Encourage 2B Empowered (E2BE). Your privacy is very important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or participate in our raffle draws.
We operate in full compliance with UK GDPR, the Data Protection Act 2018, and all relevant UK lottery regulations.
1. Who We Are
RAFFINITY is a UK-based platform that offers exclusive raffle draws featuring top-tier luxury products at a fraction of the retail price — all while supporting meaningful causes through the proceeds of every entry.
Registered Small Society Lottery Number: SL06277
2. Information We Collect
When you visit or interact with our website, we may collect the following types of information:
a. Personal Information
Full Name
Email Address
Phone Number
Postal Address
Payment Information (processed securely via PayPal or debit card)
b. Technical Information
IP Address
Browser type and version
Device information
Pages visited and time spent on the site
3. How We Use Your Information
We use your information to:
Process and manage your raffle entries
Contact winners and distribute prizes
Communicate updates, promotions, and raffle results
Respond to customer service inquiries
Improve our website and user experience
Ensure compliance with UK lottery regulations
We do not sell, rent, or trade your personal data to third parties.
4. Legal Basis for Processing
We rely on the following lawful bases to process your data:
Consent: When you opt-in to our mailing list or agree to cookies
Contract: To fulfill raffle participation and prize delivery
Legal Obligation: To comply with UK lottery and tax laws
Legitimate Interest: To operate promotions and enhance user experience
5. How We Store and Protect Your Data
Your data is stored securely using encrypted systems and reputable service providers. We use industry-standard security measures including SSL encryption, firewalls, and access controls to protect against unauthorized access.
6. Sharing Your Information
We may share your data with:
PayPal and approved debit card processors (for payment transactions)
Legal authorities or regulators (if required by law)
Email service providers (for updates and promotions)
All third-party partners are required to adhere to strict data protection standards in accordance with GDPR.
7. Your Rights Under UK GDPR
You have the right to:
Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your data (“right to be forgotten”)
Object to or restrict processing of your data
Withdraw consent at any time
File a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, contact us at: admin@raffinity.co.uk
8. Cookies Policy
We use cookies to enhance your experience, analyse traffic, and personalise content. You can manage or disable cookies in your browser settings.
9. Third-Party Links
Our website may include links to third-party websites (such as charity partners or payment gateways). We are not responsible for their content or privacy policies. Please review their terms before sharing personal data.
10. Children’s Privacy
RAFFINITY is intended for individuals aged 18 and above. We do not knowingly collect data from children. If we become aware of such data, it will be promptly deleted.
11. Policy Updates
We may update this Privacy Policy as necessary. Any changes will be posted on this page with an updated “Last Updated” date. Please review periodically to stay informed.
12. Contact Us
If you have any questions or concerns about this policy or your personal data, contact us at:
RAFFINITY
Email: admin@raffinity.co.uk
Website: www.raffinity.co.uk